Problem: The client is using a custom plugin for products on their WooCommerce site and has issues with the plugin not functioning correctly after translating content from English to Dutch. The client wants the products to display in English only, regardless of the site's language setting. Solution: 1. We confirmed that the issue was related to the custom plugin and not the WPML plugins. To prevent WooCommerce products from being translated and ensure they display only in English, the client should adjust the settings in WPML -> Settings -> Post types translation. For detailed steps, please refer to this guide. 2. We recommended increasing the WordPress memory limit to at least 128MB to improve site performance, which can be done by adding the following code to the wp-config.php file:
This code should be placed above the line /* That's all, stop editing! Happy blogging. */. 3. For setting translation preferences for taxonomies, follow the steps in this guide.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, you can contact us through the WPML support forum.
