Problem: The client is unable to see the translated ACF labels in English on their website despite adding translations and following a tutorial. The labels are still displayed in Polish. Solution: We recommend the following steps to resolve the issue: 1. Ensure you have a full backup of your website. 2. Access your database via DB Adminer or a similar tool. 3. Execute the following SQL query to remove incorrect translations from the database:
DELETE FROM 8VfaM1p_icl_translations WHERE element_type = 'post_acf-field-group';
Note: Replace '8VfaM1p' with your actual table prefix. 4. Rename all Field Labels within the 'NowePortfolio' field group temporarily, then revert them to their original names. 5. Make a minor edit to the portfolio item 'Zaprawieni – Case Study działania marketingowe', such as adding a space, and save the changes. 6. Check if the labels are now available for translation. If these steps are too complex, please contact us for further assistance. Additionally, if the labels are hard-coded in your theme, you will need to consult with your theme developer to apply the necessary changes according to our developer documentation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
