zacharyS

Problem:
The client is experiencing translation errors on their website and has issues with the WPML plugin not showing updates due to incorrect site registration.
Solution:
1. Visit your WPML account at https://wpml.org/account/sites/
2. Remove any existing registrations for the site.
3. Unregister the site from the WPML plugin by navigating to your-domain.com/wp-admin/plugin-install.php?tab=commercial and clicking 'Unregister this site'.
4. Re-register the site by clicking 'Register this site', which will redirect you to your WPML account to complete the registration.
5. Copy the new site key provided and enter it back on your site's WPML plugin page.

If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.