Problem: The client was unable to find an option to enter the site key in WordPress for WPML registration. Solution: We advised the client to first check if WPML was fully registered or connected to their account. Here are the steps we recommended: 1. Log into your WPML account. 2. Navigate to the 'Register WPML on your sites' link to manage or create a new site key. If these steps did not resolve the issue, we requested the client to provide access credentials privately to further investigate the configuration and ensure everything was set up correctly. Additionally, we confirmed that WPML was registered correctly at the provided admin URL, where the client could also manage their registration keys.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
