Problem: You are trying to add new translations to the header, footer, and contact form using WPML > Translations, but the page does not stop loading, and you encounter error messages stating 'Something went wrong, please try again' and 'Unable to retrieve job details'. Solution: We recommend canceling the problematic translation job in WPML under Translation Management → Translation Jobs. After canceling, resend the job from the Translation Management. Once done, you should be able to access and complete the translation from WPML → Translations.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: In the WordPress WPML management screen under Tools, there is an issue with connecting to automatic translation services. The message "Please check your internet connection and try again in a few minutes" continues to appear.
Solution: The issue may be related to an unusual folder named "WOVN.php" within your installation. This folder appears to be associated with a localization service. Removing the reference to this folder from wp-config.php has been confirmed to resolve the issue. Please delete the following code from wp-config.php:
This solution may be outdated or may not apply to your specific case. If so, please check the related known issues, ensure you have installed the latest versions of themes and plugins, and consider seeking further assistance by opening a new support ticket at the WPML support forum if the issue persists.
