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Problem:
The client is experiencing issues where content on their website is being automatically translated despite the 'Translate What You Choose' setting being enabled. This issue was observed on the 'Careers' page where the title changed automatically.
Solution:
1. If you're experiencing automatic translations with the 'Translate What You Choose' setting, it might be due to having automatic translation credits or being registered to the Pay-as-you-go option. You can undo the automatic translation and then select 'No- don't translate automatically' to prevent future automatic translations.
2. To ensure WPML does not automatically translate content, access the Advanced Translation Editor, click the gear icon in the top-right corner, and unselect 'Translate all content automatically when the editor opens'.
3. If you prefer not to use WPML's Advanced Translation Editor at all, set your default editor to 'WordPress Editor' as described in our documentation: Using Different Translation Editors for Different Pages.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.

Problem:
If you're experiencing a blank screen when trying to edit translations in the Advanced Translation Editor on your WordPress site, this could be due to insufficient memory allocated to WordPress.
Solution:
We recommend you try the following steps:
1. Increase the WordPress memory limit to at least 256MB. You can do this by adding the following code to your

wp-config.php

file:

/* Memory Limit */<br />define('WP_MEMORY_LIMIT', '256M');

Add this code above the line that says /* That's all, stop editing! Happy blogging. */.
You can verify the updated memory limit in WPML -> Support.
2. Check if there is a relevant workaround on our errata page for known issues. For instance, issues related to WordPress 6.7 not loading .mo files can be found here: WordPress 6.7 .mo files issue.
3. Make a minor edit to the content in the original language, save the changes, and then update the translation.

If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.

Problème :
Vous êtes redirigé vers une page d'éditeur WordPress au lieu de la page de traduction attendue lorsque vous tentez d'ajouter une traduction en utilisant Elementor.
Solution :
Lorsque vous modifiez la page dans la langue d'origine avec l'éditeur WordPress, assurez-vous de voir le bloc de langue sur la droite. Il est crucial de sélectionner l'éditeur de traduction (en noir) au lieu de l'éditeur WordPress. Voici un exemple de ce à quoi cela devrait ressembler : https://prnt.sc/VPVgddDakjx5

Si cette solution ne résout pas votre problème ou semble dépassée, nous vous recommandons de vérifier les problèmes connus, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum d'assistance.