Problem: The client is unable to return to the English version of their website using the language switcher, as both flags in the header and footer direct to German. Solution: We commented out the following lines in the
We recommend clearing the site's cache to ensure the changes take effect and the language switcher functions correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our known issues page and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance.
Problema: El cliente ha traducido un post del inglés al castellano, y aunque apunta al enlace correcto, redirecciona a otro post. Ha intentado desvincular y volver a vincular la traducción, así como crearla de nuevo, pero el problema persiste. Solución: Si estás experimentando este problema, te recomendamos que verifiques si el evento traducido está publicado. En caso afirmativo, edita el evento traducido y modifica el slug. Puedes añadir un '-es' al final o realizar algún cambio similar hasta que el problema de redirección desaparezca.
Si esta solución no resuelve tu problema o parece no ser relevante debido a que podría estar desactualizada o no aplicarse a tu caso, te sugerimos abrir un nuevo ticket de soporte. Te recomendamos encarecidamente revisar los problemas conocidos, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de los temas y plugins. Si necesitas más ayuda, no dudes en contactarnos en el foro de soporte de WPML.
Problem: If you're experiencing issues with hreflang tags not appearing on author pages of your site, it might be due to the absence of standard posts assigned to the author. Hreflang tags are essential for multilingual SEO, indicating to search engines the language and regional URL variations.
Solution: We recommend checking if the author has standard posts assigned to them. For hreflang tags to appear correctly on author pages, there must be at least one standard post assigned to the author. If there are only custom posts or no posts, hreflang tags will default to pointing towards the homepage. Here is an example of how hreflang tags should appear when set up correctly:
If this solution does not apply because your setup involves custom posts or other complexities not covered by standard WordPress functionality, we suggest seeking a custom solution or consulting with your theme or page builder support.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: If you're experiencing 404 errors on all translated WooCommerce pages with translated slugs, including pages like /my-account and /shop, it might be due to several issues with the endpoints.
Solution: We recommend checking for invalid endpoints that might be duplicated, wrongly translated, or contain mixed languages. Here are the steps we suggest: 1. Remove all endpoints from WPML -> String Translation -> WP Endpoints domain. This action will register the default endpoints again in English. 2. Translate and ensure that endpoint slugs do not contain spaces or accented letters and are registered in English, as WooCommerce defaults to English. 3. Verify that the 'My Account' page is correctly linked in WooCommerce -> Settings -> Advanced -> 'My account page'.
After following these steps, your product pages and account pages should function correctly, including their translations.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance at WPML support forum.
