Problema: El cliente no puede cambiar el slug del idioma portugués de 'pt-pt' a 'pt' en su sitio multilingüe WPML. Solución: Si estás experimentando este problema, te recomendamos seguir estos pasos: 1. Crea un nuevo idioma personalizado en WPML con el código 'pt'. 2. Duplica todo el contenido del idioma 'pt-pt' al nuevo idioma 'pt'. 3. Elimina el idioma antiguo 'pt-pt' para evitar conflictos. Para más detalles sobre cómo realizar estos pasos, por favor consulta nuestra documentación aquí: https://wpml.org/forums/topic/how-to-change-language-url-format-code/
Si esta solución no resuelve tu problema o si la información parece desactualizada o no aplicable a tu caso, te recomendamos abrir un nuevo ticket de soporte. También te sugerimos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que tienes instaladas las últimas versiones de temas y plugins. Si necesitas asistencia directa, por favor visita nuestro foro de soporte en https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: The client was experiencing issues with WPML not functioning correctly due to the WordPress REST API not responding as expected. Additionally, there was a compatibility issue with the Breakdance plugin, which was not working with WPML. Solution: 1. We recommended checking if any security or firewall plugins were blocking REST API requests, or if the REST API had been disabled via the rest_enabled filter. 2. We suggested ensuring that server configurations or custom rewrite rules were not interfering with WordPress routing. 3. We advised the client to flush any existing cache memory that might be causing issues. 4. We increased the WordPress memory limit by adding the following code to the wp-config.php file:
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Please do not hesitate to open a new support ticket for further assistance.
Проблема: Вам нужен сертификат о резидентстве организации для налоговой отчетности. Решение: Если вам необходим сертификат о резидентстве нашей организации, мы рекомендуем заполнить форму по следующей ссылке: форма контакта. После заполнения формы, мы свяжемся с вами.
Обратите внимание, что данное решение может быть неактуальным, так как информация может устареть или не подходить конкретно вашему случаю. Если это так, рекомендуем открыть новый тикет в службе поддержки. Также настоятельно рекомендуем проверить известные проблемы, убедиться в версии постоянного исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Если вам нужна дополнительная помощь, пожалуйста, обратитесь в форум поддержки WPML.
Problem: The client was experiencing issues with menu item links and labels not updating correctly in the Spanish version of their site. Specifically, the link for 'Recetas' was incorrect, and the footer label 'Guarniciones' was not updating to 'Extras' despite being translated. Solution: The client resolved the issue by editing the menu items to different values, then translating them, and finally restoring the original English values and retranslating. This process seemed to trigger a cache refresh which resolved the issue. Additionally, the WPML support team had suggested verifying and updating translations via WPML → String Translation, synchronizing menus through WPML → WP Menus Sync, clearing site and browser cache, and checking server requirements including increasing the WP_MEMORY_LIMIT.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: Вы столкнулись с фатальной ошибкой в WPML при загрузке WordPress через скрипт Installatron (it-api.php) на хостинге Zone.ee. Ошибка возникает, когда в функции
WPML\FP\Lst::includesAll()
второй аргумент для
in_array()
оказывается
NULL
, что приводит к TypeError. Solution: К сожалению, данная ошибка нам не знакома, и мы не можем полноценно тестировать WPML в среде Installatron. Мы рекомендуем: 1. Создать тестовый сайт в этой же среде, чтобы стабильно воспроизвести ошибку и получить точные данные ошибки в debug.log для дальнейшего анализа. 2. По возможности не использовать скрипт Installatron для обновления плагинов и обновлять их стандартным способом через WordPress. 3. Если доступ к изменению скрипта отсутствует, рассмотреть возможность использования ручных обновлений или через стандартный механизм WordPress.
Если данное решение оказалось неактуальным или не помогло, мы настоятельно рекомендуем проверить известные проблемы, подтвердить версию исправления и убедиться, что у вас установлены последние версии тем и плагинов. В случае дальнейших вопросов, пожалуйста, откройте новый тикет поддержки.
Problem: If you're experiencing issues where the WPML language switcher does not change the language on category or sub-category pages, and it defaults to English despite having translations set up, the issue might be with your custom code. Solution: We found that the 'Product Category Archive Description' snippet is overwriting WPML's permalink rules for categories, which causes the language switcher to malfunction. To resolve this, you can try deactivating the snippet to see if the language switcher then works as expected. If you need the functionality provided by the snippet, consider rewriting it to comply with WPML's multilingual requirements. You can find the necessary guidelines and hooks on our documentation pages:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are using WPML Multilingual & Multicurrency for WooCommerce and are experiencing issues with how prices are rounded in relation to VAT. You are concerned that the rounding calculations are done before VAT is applied, which affects how the prices appear after VAT is added. Solution: We have confirmed that WPML only rounds the converted product price values before tax values are applied. The responsibility for rounding prices after tax is applied lies with WooCommerce. We recommend checking with WooCommerce support for assistance on this feature, as it is managed by their system.
If this solution does not resolve your issue or seems outdated, or if it does not apply to your specific case, we highly recommend opening a new support ticket with us. Additionally, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can also visit our support forum.
