Problem: You have a WooCommerce website with English as the main language and Finnish as the secondary language. You expect WooCommerce strings to be in Finnish when viewing the site in Finnish, but they are displayed in English on both the English and Finnish pages. Solution: If you're experiencing this issue, we recommend rolling back to a previous version of WooCommerce that supported Finnish translations, and then updating back to the latest version. This process can help restore the automatic Finnish translations for WooCommerce strings. Additionally, some strings might require manual sending for translation. For guidance on translating strings using WPML, please visit Translating Strings Using WPML.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Проблема: Клиент не может найти, где перевести определенные строки в теме и плагине WPClaver. Решение: 1. Перейдите в WPML → Перевод строк. 2. Прокрутите вниз до раздела Утилиты, раскройте блок «Не видите строки, которые ищете?» и нажмите на ссылку «Перевод текстов администратора». 3. На странице Административные тексты выберите нужные строки и добавьте их в раздел Перевод строк. После этого выбранные строки должны появиться в списке доступных для перевода. Если вы не находите нужные строки для перевода (из виджетов), попробуйте создать отдельный виджет для каждого языка. Подробнее о переводе виджетов можно прочитать здесь: https://wpml.org/documentation/getting-started-guide/translating-widgets/ Если проблема сохраняется, пожалуйста, загрузите скриншоты, на которых видно, откуда именно берутся эти строки — это поможет точнее понять ситуацию.
Обратите внимание, что данное решение может быть неактуальным или не подходить для вашего случая. Мы настоятельно рекомендуем проверить список известных проблем, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов. Если проблема не решена, пожалуйста, откройте новый тикет поддержки.
Problem: Se stai riscontrando un errore che dice "WPML ha provato a tradurre questa pagina tre volte e non ci è riuscito" mentre tenti di tradurre la pagina Shop su WooCommerce, potrebbe essere dovuto a un elemento corrotto nella pagina originale o a impostazioni di traduzione non corrette. Solution: 1. Duplica la pagina del negozio e prova a tradurla nuovamente. Questo può risolvere il problema se la pagina originale è corrotta. 2. Assicurati che i marchi o altri elementi siano impostati come "traducibili" in WPML se desideri che appaiano nelle traduzioni. 3. Attiva l'opzione "Traduzione degli slug" da WPML → Impostazioni per garantire che gli slug vengano tradotti correttamente.
Se la soluzione proposta non risolve il tuo problema o sembra non essere più attuale, ti consigliamo di verificare i problemi noti, controllare la versione della correzione permanente e assicurarti di avere installato le ultime versioni dei temi e dei plugin. Se il problema persiste, ti invitiamo a aprire un nuovo ticket di supporto.
Problem: If you're experiencing issues where categories are not showing in the sidebar for certain languages on your site, it might be due to outdated plugins or themes. Solution: We recommend taking a backup of your site and database first. Then, update all plugins and the theme you are using. If the problem persists after updating, please contact us for further assistance.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, feel free to open a new support ticket at WPML support forum.
Problem: You are trying to change the language in WooCommerce settings for the 'Processing order' email template, but the settings are not saved after refreshing the page. Solution: 1. To translate the WooCommerce Email notification strings, use the WPML String Translation. You can change the language of strings from Greek to English or vice versa by navigating to WPML>>String Translation and also from WooCommerce>>Settings>>Emails>>Email notifications. 2. For more detailed instructions, please refer to our documentation on how to translate WooCommerce emails and how to change the source language of strings. 3. If the issue persists because the text appears as a placeholder and the actual field is empty, try adding some text to the field. After adding text, you should be able to choose the language, save the settings, and see the changes reflected.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client is using WPML for the first time to translate products from Slovenian to Croatian and is unsure how to automatically translate categories and their descriptions before translating the products. Additionally, the client is facing issues with the word count for translations being higher than expected, leading to a shortage of translation credits. Solution: We recommend translating categories automatically along with the products. After translating the products, you can synchronize the taxonomies at WPML > Taxonomy Translation. If you prefer to translate all categories in one step, you could assign all categories to one product and send this product for automatic translation. For syncing issues, a sync button will appear at the bottom of the section inside WPML > Taxonomies Translation when selecting a taxonomy to translate.
For importing existing translations, use the "WPML Export & Import" addon instead of the outdated "WPML All Import". You can download this addon under Plugins > Add new on the "Commercial" tab. Ensure to first import categories before posts if you're also importing categories. Guide: https://wpml.org/documentation/related-projects/wpml-export-and-import/
Regarding the word count issue, our development team is aware and working on a solution. The estimated word count might be 2-3 times higher than expected due to the current bug.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if problems persist. For further assistance, visit our support forum: https://wpml.org/forums/forum/english-support/
Problem: Wenn Sie den Multicurrency-Modus aktivieren, tritt ein kritischer Fehler auf, weil kein Umrechnungskurs für EUR definiert ist. Lösung: Um den Multicurrency-Modus ohne Fehler zu aktivieren, stellen Sie sicher, dass Sie einen Umrechnungskurs für jede Währung festlegen. Zum Beispiel, wenn Sie den Kurs für EUR definieren möchten, gehen Sie zu Währungsumrechnungskurse und geben Sie einen Wert ein, z.B. 1. Dies sollte das Problem beheben. Wir empfehlen Ihnen, die neuesten Versionen Ihrer Themes und Plugins zu installieren und die Seite bekannte Probleme zu überprüfen, um sicherzustellen, dass keine bekannten Konflikte vorliegen. Falls das Problem weiterhin besteht oder die Lösung veraltet erscheint, eröffnen Sie bitte ein neues Support-Ticket im WPML-Support-Forum.
Problem: You need to export product attributes and their translations into a single table using SQL or the WP ALL EXPORT plugin, but currently, they export as separate rows. Solution: We tested the WP All Export Pro and WP All Export - WooCommerce Export Add-On Pro plugins and found that each translation has a separate Term ID, causing each term to start on a new line in the export file. To organize the data in a single table, you can add the custom fields _wpml_import_language_code and _wpml_import_translation_group. After adding these fields, sort your spreadsheet based on _wpml_import_translation_group to group the English term with its translations. Additionally, consider using AI to reorganize the spreadsheet if necessary, as it might be simpler than custom coding.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
