Problem: You are experiencing issues with translated forms on your website, where customers are unable to submit enquiries through these forms. Solution: We recommend you manually correct the form code until a permanent fix is released. Here are the steps you should follow: 1. Access the translated form in the other language. For example, for French, edit the 'eonyx Contact Form_equivalent largeur' form. 2. In the form code, remove the equal sign (=) and replace 'espace réservé' with 'placeholder'. 3. Save your changes. For instance, your form code might initially look like this:
If this solution does not resolve your issue or seems irrelevant due to updates or differences in your case, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if needed. For further assistance, you can also visit our support forum.
