Problem: The client has translated content of pages using WPML, but the translations are not visible on the website. The issue is that the translated strings are not showing up in string translation, and the website continues to load the original language version of the content. Solution: We identified that the client was using Elementor to create full page templates, which is not the typical use case for Elementor with WPML. Normally, Elementor should be used for creating Global Sections or Header/Footer content. We recommend that the client should move all page templates into regular pages and translate them from there. This approach will allow the system to automatically point to the translated ID, ensuring that the translated content displays correctly on the website. For more details on translating Elementor templates with WPML, visit Translating Elementor Templates.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
