Problem: The client is experiencing an issue where a batch of 13 'Pages' sent to third-party translators does not complete the submission process. The 'in progress' dialogue persists for up to 30 minutes without completing, which is unusual compared to the normal processing time of less than 3 minutes. Solution: We recommend trying to send the jobs in smaller batches, such as 5 posts at a time, to determine if the volume of content is causing the issue. Additionally, ensure that your WPML plugins are updated to the latest version. You can check for updates by following these steps: 1. Navigate to Plugins → Add New Plugin. 2. Click on the Commercial tab. 3. Click the "Check for updates" button. https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png Please ensure to create a backup before updating as a precaution.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket for further assistance.
