Problem: The client installed the Complianz plugin on their bilingual website and encountered an issue where the French content was incorrectly categorized as English in the WPML strings, leading to mixed languages when attempting to translate. Solution: We recommended the following steps: 1. Navigate to WPML > String Translation. 2. Click on the "Languages of domains" link located in the top-left area. 3. Select the "text-domain" for the Complianz plugin, which is "complianz". 4. Check the box underneath to select all the strings. 5. Change the default language of those strings to "French".
We also provided screenshots to help guide the client through the process.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
