gregM-13

Problem:
The client is experiencing a 404 error when trying to access the translated version of the /map/ page on their website. Additionally, they are unable to find specific strings for translation on the homepage and member map block.
Solution:
To address the 404 error, we recommended checking if the page is not in draft status and ensuring that the translation process was followed correctly. For locating and translating the missing strings, we advised the following steps:
1. Navigate to WPML → String Translation.
2. Enable the option 'Look for strings while pages are rendered.'
3. Visit the page where the untranslated strings are displayed.
4. Return to WPML → String Translation and check if the string is registered.
5. If found, proceed to translate the string.
For more detailed guidance, visit https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/
If these steps do not resolve the issues, we recommend opening a new support ticket. It's also advisable to check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins.
If further assistance is needed, please contact us through the WPML support forum at https://wpml.org/forums/forum/english-support/.