Problem: The client was unable to translate the front page using WPML, despite multiple attempts and previous interventions by support staff. Solution: If you're experiencing a similar issue where specific pages fail to translate with WPML, we recommend the following steps: 1. Ensure that all plugins and themes are updated to their latest versions. 2. Clear any cache on your site, as this can sometimes interfere with translations. 3. Check the WPML configuration settings to ensure that the translation management settings are correctly set up. 4. If the problem persists, it might be due to a specific issue with the front page configuration or a compatibility issue with another plugin. In such cases, we suggest temporarily disabling other plugins to identify any conflicts.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
If these steps do not resolve your issue, please open a new support ticket with us for further assistance at WPML support forum.
