Problem: You are experiencing issues with the translation of popup screens for ApplePay and Google Pay after being transferred to the payment gateway. Despite following WPML guidance, you are unable to locate the strings in the admin. Solution: We have identified that the code for ApplePay and Google Pay is proprietary and loaded from an external server, which means it is not connected to WordPress and cannot be translated using standard WordPress methods. Since these services do not use getText() calls, which are essential for WPML to translate strings, the content remains untranslated. We recommend contacting Apple or Google directly to request that they include translations for their systems. This would ensure that the content is translated across different apps and CMS platforms, not just WordPress/WPML. However, based on Apple's explanation, which you can view here: https://support.apple.com/guide/iphone/change-wallet-apple-pay-settings-iphf8b1fc01e/ios, it seems unlikely that they will implement such an integration.
If this solution does not resolve your issue or seems irrelevant, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
Problem: If you're experiencing an issue where your cart is showing multiple entries of the same item from separate purchases, it might seem confusing. Solution: We have tested this scenario on our test site and found that this behavior occurs even without WPML when using the "WooCommerce Product Options" plugin. If you add the same product with different options, such as varying prices, it will create a separate cart entry for each set of options. This indicates that the issue is related to the WooCommerce plugin itself and not WPML.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: If you're experiencing discrepancies in stock levels between different language versions of the same product, such as seeing different stock counts in English and Greek for the same item. Solution: First, ensure that you have installed the 'WooCommerce Multilingual & Multi-Currency' addon. You can do this by navigating to Plugins > Add new > Commercial in your WordPress dashboard and installing the addon.
Once the plugin is active, it should automatically synchronize stock and prices across different languages. If the stock levels still do not match, try updating the stock on the original product, as this should correct the stock levels in all languages.
Additionally, check your settings under WPML > Settings > Custom Field Translation to ensure that stock synchronization is configured correctly. Also, visit WooCommerce > WooCommerce Multilingual & Multi-Currency > Support to verify there are no configuration issues.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
