Problem: You are trying to automatically translate posts from a secondary language (ES) to other languages (FR, DE, IT, etc.) on your site, but this feature only works when posts are created in the default language. Solution: We support creating a post in a secondary language and having it automatically translated to the main language. However, you must manually trigger the automatic translation in the post/page editor. For a demonstration of how this works, you can view this video: https://go.screenpal.com/watch/cZQnovVR3UV If you want to translate in bulk, using WPML version 4.7 or higher allows you to send multiple pages to automatic translation. This process is detailed here: https://wpml.org/forums/topic/deepl-translation-from-secondary-to-primary-content/#post-16431120
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client was experiencing a slow back office due to stuck background tasks in WPML, which were not resolving even after leaving a tab open overnight as previously suggested by support. These tasks were related to post_metas and ACF content.
Solution: 1. We confirmed that the problematic tasks were related to changing translation preferences for fields, which are important for ensuring translations display correctly. 2. We advised that, although not recommended, the client could remove the entries from the
icl_background_tasks
table in the database to stop the tasks if they were causing significant issues. 3. We offered to assist with the removal of the background tasks if the client provided database access or allowed us to install the PHPMyadmin plugin. 4. The client managed to resolve the issue by deleting the entries in the
icl_background_tasks
table and closed the ticket.
Please note that this solution might be outdated or not applicable to your case. If you're experiencing similar issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
