Problem: The client is unable to see the tabs section for translation using WPML on a WordPress page that uses a plugin to create a tabbed blog grid by category. Additionally, when attempting to translate the page to Spanish, all formatting is lost. Solution: We recommend enabling the translations for the specific post types used by your tabbed blog grid. You can do this in the WPML settings under 'Post Types Translation'. Once enabled, you should create a new translated version of the show in your desired language. After creating the translated show, edit the translated page and replace the 'smart_post_show' ID with the ID of the new translated show.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client was experiencing an issue where the homepage would reformat when switching to the Spanish version. Solution: We resolved the issue by taking the following steps: 1. We deleted the existing Spanish language homepage. 2. We duplicated the English language homepage. 3. We translated the duplicated page into Spanish.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
