Problem: The client was experiencing multiple issues with the WPML Media Translation plugin. They were unable to save image translations, assign different images for different languages, or save metadata per language. Additionally, the search function within the Media Translation menu was not working, and many strange files were being generated. There were also problems with widget detection and translation, incorrect language assignments, and alt text not being translated correctly for images within articles.
Solution: We addressed the issues step-by-step, starting with the widget problems by ensuring cookies were enabled, which resolved the widget display issue. For the media translation issues, we recommended updating the plugins and themes to the latest versions and checking for plugin conflicts. We also suggested manually updating the alt text for images within articles through the Media Translation feature or directly in the translated post. For unresolved issues or discrepancies in functionality, we advised the client to manually handle the translations or consider custom development.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at https://wpml.org/forums/forum/english-support/.
