Problem: The client translated over 20 pages automatically with a review process, but seven of these pages could not be reviewed or published. When attempting to preview the translations by clicking the eye icon, the client was redirected to the Advanced Translation Editor instead of the frontend. Additionally, the translation queue page was loading but then displayed nothing, and the main translation management page showed no review buttons. Solution: We resolved a recent incident that caused downtime in the Advanced Translation Editor (ATE), which has now recovered. For the specific case of the product '550 Schokoladenmasse 55/45/30' and similar issues, we recommend the following steps: 1. Open the product in edit mode in the original language. 2. Use the language switcher to open the English version. 3. Choose to edit with ATE. 4. After updating and saving the content via the translation workflow, use the preview link to preview the translation and then publish it.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: PHP Fatal error: Uncaught TypeError: call_user_func_array(): Argument #1 ($callback) must be a valid callback, cannot access private method WPML_TM_ICL20_Migration_Notices::build_migration_required() in /wordpress/core/6.9.1/wp-includes/class-wp-hook.php:341
Solution: We have identified the root cause of the issue, which is related to a problem that has already been resolved in the latest version of our plugin (4.9.0).
In order to fix the issue, a plugin update is needed.
Problem: You are trying to configure WPML after a fresh install but encountered an error indicating that the ICanLocalize migration could not complete due to a missing ICL Website ID ($ts_id). Solution: We recommend following the steps provided in a related support ticket to resolve this issue. You can find the detailed steps here: WPML support forum post.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through the WPML support forum.
