Problem: The client is experiencing issues with translating certain strings in the footer and global options of their website using the WPML plugin. Some strings are translated while others are not. Solution: We recommend adding a text domain to the strings that are not being translated. For example, modify your code to include the text domain like this:
<?php echo __("SUBSCRIBE", "mesa"); ?>
After updating the code, please navigate to WPML-> Theme and Plugin Localization and scan the theme or plugin that contains this code for changes to take effect. For detailed guidance, check our documentation.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
Problem: The client reported issues with untranslated content and broken functionality on their multilingual website. Specifically, the 'About Us' page had non-functioning sliders, the 'Commissioning' page displayed incorrectly due to CSS issues, and the 'Products' page content was not translated. Solution: 1) For the 'About Us' page, we resolved the slider issue by copying the section name field. We recommend checking the page to ensure it functions correctly. 2) For the 'Commissioning' page, we identified a potential CSS issue. We suggest verifying if custom CSS is applied to this page and adjusting it as necessary. 3) Regarding the untranslated content on the 'Products' page, we need more information on how content is added in the default language to provide a specific solution.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend opening a new support ticket. Additionally, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, visit our support forum at https://wpml.org/forums/forum/english-support/.
Problem: If you're experiencing issues where translations are not rendering on the page despite following the guidelines, it might be due to the incorrect settings in WPML for the field groups post type. Solution: We recommend checking the settings in WPML-> Settings-> Post Type Translation and ensuring that the field groups post type is set to "Not Translatable". If it is set to "Translatable", you should change it to "Not Translatable" and delete any translated field groups. This adjustment should help the data to appear correctly on the translated pages.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
