Problem: The client was unable to translate text fields from a 'Newsletter Popup' created with Elementor in the Wolmart theme, despite following documentation and enabling translation for 'Wolmart Templates' in WPML settings. The XML configuration provided resolved translation issues for 'banner' elements but caused issues with buttons and text fields on those banners.
Solution: We first confirmed the XML configuration was correctly registering fields. We then checked WPML settings and found 'Wolmart Templates' was set to 'Not Translatable'. After making it translatable, the translation issues were resolved, but the client faced RTL support issues with buttons. We suggested that the client might need to contact their theme's support for CSS adjustments related to RTL display.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
