Problem: The client has a custom post type that they were able to translate, but the translated content does not appear on the front end of the website, although it displays correctly in English. Solution: We recommend checking if the translation options for the custom post type are correctly configured in WPML. Ensure that the 'Translation Management' and 'Multilingual Content Setup' settings are properly set to allow translations for the custom post type. Additionally, verify that the translations are fully completed and published. If the issue persists, it might be due to a theme or plugin conflict. We suggest temporarily deactivating other plugins and switching to a default theme to see if the issue resolves. If none of these steps work, please visit our support forum for further assistance.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, do not hesitate to open a new support ticket.
Problem: You are trying to translate the text in the main navigation of a site built using the Kadence theme, specifically the 'Order Now/Request a Quote' text, but cannot locate it within WPML settings. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Go to WPML → String Translation. 2. Click on the link "Can't find the strings you're looking for?" 3. A new page for searching will open. 4. Find the required string. 5. Add it to the translation list and translate it.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
