Problem: The client was unable to see Translation Priorities on their page and sought to reopen a previously closed tickeе to resolve this issue. Solution: We informed the client that it is not possible to reopen a closed chat. We recommended closing the current support ticket and starting a new live chat if support agents are available. Alternatively, we suggested continuing in the current support ticket by providing more details about the issue for better assistance. We also recommended using the "upload an image" feature to provide screenshots that might help clarify the issue.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please do not hesitate to open a new support ticket. For further assistance, you can visit our support forum at WPML Support Forum.
