Problem: The client is unable to change the site title to match different languages using the standard WordPress settings, as it remains in English regardless of the selected language. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WPML >> String Translation page. 2. Look for the 'WP Domain' or use the search box to find the site title. 3. Enter the translations for the site title as needed. For more detailed instructions, please visit our documentation on String Translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: After translating pages, images are not appearing on the translated versions. In the media library for the new language, only 40% of the content is displayed, while the remainder seems to be missing. Solution: If you're experiencing this issue, we recommend checking the settings inside the right sidebar of the WordPress Editor for each page or post. Ensure that the checkboxes to duplicate the featured image and attached media are marked. This action doesn't duplicate the physical image but creates the necessary database entries for different languages.
To sync all media in the library, navigate to WPML > Settings > Media Translation and click the "Start" button. This process might take some time but should resolve the issues with media not showing up in the second language.
If the problem persists, try re-uploading the images as this has resolved the issue in some cases.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, please open a new support ticket at WPML support forum for further assistance.
Problem: You are experiencing a fatal error when trying to edit or add a translation in WPML, despite having updated PHP and WP memory limits and contacting your hosting provider to address issues in the wp-option table. Solution: First, ensure that your user profile under Users-> Profile includes an email and a nickname, and make sure to update this information. Next, navigate to WPML-> Translation Management -> Translators tab and verify that your profile is listed as a translator with the correct language pairs.
If this solution does not resolve your issue or seems outdated, we recommend checking for related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
