Problem: The client is unable to save changes in the WPML Advanced Translation Editor (ATE) as it shows only 57% completion, despite the translation appearing correctly on the page. Solution: This issue typically occurs when translations are imported using XLIFF files or a plugin, which writes translations directly into the database. As a result, these translations are visible on the front end but not recognized by ATE. To resolve this: 1. If using XLIFF files: - Update the page in the default language and send it for translation via WPML → Translation Management. - Export the new XLIFF file, translate it, and then import it back. 2. If using an import plugin (e.g., WP All Import + WPML All Import add-on): - Switch to the native WordPress editor and update translations manually. For detailed steps, visit Using Different Translation Editors for Different Pages.
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. Also, check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and ensure you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum.
