Problem: The client is experiencing issues with missing fields in the WPML translation editor when translating content from English to Spanish on a website using WP Bakery and the Qode Bridge theme. This problem occurs inconsistently across different pages, and various troubleshooting steps like deactivating plugins and modifying default language content did not resolve the issue completely. Solution: We identified a custom XML configuration in WPML > Settings that was affecting the visibility of translation fields. Here's how we addressed the issue: 1. Navigate to WPML > Settings and locate the Custom XML Configuration. 2. Remove the code. 3. Edit and save the original homepage again. This should make the missing strings available in the WPML Translation Editor. Additionally, we recommend avoiding the use of emojis in the content, as they can break the translation process.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please visit our support forum to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
