Problem: If you're experiencing issues where translations on your Chinese page are displayed as special symbols (????), this might be due to the character encoding of your database. Solution: We recommend checking if your database uses UTF-8 encoding, which supports Chinese characters. If it's not using UTF-8, you should convert your database to UTF-8 to ensure correct display of translations. For detailed steps and solutions, please refer to our guide on handling text display issues: https://wpml.org/faq/texts-showing-as/
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket at WPML support forum for further assistance.
Problem: You are using ATE for translations on your site. After clicking 'complete translation', the icon changes to a gear icon instead of the expected pen icon. Solution: We have applied a fix to resolve this issue. Please make a small change in the original language content and then update the translations. This method has been tested and should ensure that the pen icon appears correctly after completing a translation in ATE.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
