Problem: You are experiencing 404 errors on your sitemap because it links to the incorrect domain for the HR language version of your site. Solution: We have determined that the issue is not related to WPML or WPML SEO, but rather with Rank Math SEO. It appears that the sitemap discrepancies are present even without WPML, indicating a problem with how Rank Math SEO generates the sitemap. We recommend contacting Rank Math support for assistance with this issue. Once the sitemap functions correctly without WPML, you should then verify its functionality with WPML and WPML SEO installed. If any issues arise related to WPML after these steps, please do not hesitate to contact us again.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where categories are not showing in the sidebar for certain languages on your site, it might be due to outdated plugins or themes. Solution: We recommend taking a backup of your site and database first. Then, update all plugins and the theme you are using. If the problem persists after updating, please contact us for further assistance.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, feel free to open a new support ticket at WPML support forum.
Problem: The client is using WPML for the first time to translate products from Slovenian to Croatian and is unsure how to automatically translate categories and their descriptions before translating the products. Additionally, the client is facing issues with the word count for translations being higher than expected, leading to a shortage of translation credits. Solution: We recommend translating categories automatically along with the products. After translating the products, you can synchronize the taxonomies at WPML > Taxonomy Translation. If you prefer to translate all categories in one step, you could assign all categories to one product and send this product for automatic translation. For syncing issues, a sync button will appear at the bottom of the section inside WPML > Taxonomies Translation when selecting a taxonomy to translate.
For importing existing translations, use the "WPML Export & Import" addon instead of the outdated "WPML All Import". You can download this addon under Plugins > Add new on the "Commercial" tab. Ensure to first import categories before posts if you're also importing categories. Guide: https://wpml.org/documentation/related-projects/wpml-export-and-import/
Regarding the word count issue, our development team is aware and working on a solution. The estimated word count might be 2-3 times higher than expected due to the current bug.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if problems persist. For further assistance, visit our support forum: https://wpml.org/forums/forum/english-support/
