Problem: You are trying to upload images to the Divi Gallery module and noticed that images load for the Khmer language page but not for the default English page. Despite installing Media Translation, the issue persists. Solution: We discovered that the issue might be due to a conflict caused by the Easy SVG Support plugin. We recommend deactivating this plugin and then proceeding with the following steps: 1. Navigate to WPML > Settings and click on the Media Start button. 2. Go to WPML > Support > Troubleshooting and click on the language information button. After these steps, try uploading a sample image again. If the problem continues, consider using the Safe SVG plugin, which we have not officially tested but have not received any conflict reports about either.
Please note that this solution might be outdated or not applicable to your specific case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, do not hesitate to open a new support ticket for further assistance.
Problem: You are trying to display the language switcher on the menu block of your site, but it only appears on the Uzbek language version and not on the main version. Solution: We recommend following these steps to resolve the issue: 1. Remove all the navigation menus except for the main one. Before doing this, make sure to duplicate the main menu for backup purposes. 2. In the menu editor, adjust the button and the language switcher settings to ensure they do not start on a new line. 3. Send the main menu for translation through WPML → Translation Management. 4. Translate the menu in WPML → Translations.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
