Background of the issue:
I translated pages into multiple languages using the auto translate function of wpml. Homepage is translated fine, but products like hidden link have issues, the pages appear empty in frontend. I spent credits on this so please check and fix
Symptoms:
I expected to see something specific on the page, but instead, I got an unexpected result.
Questions:
I spent credits on this so please check and fix
Please note that Advanced Product Fields for WooCommerce does not currently support WPML's multi-currency features. Should you experience issues, we recommend that you contact them.
Da die Kompatibilität nicht von uns hergestellt wird, kontaktieren Sie bitte die Studio Wombat Autoren, sofern diese Einstellung korrekt gesetzt ist: hidden link.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Hi,
Can you confirm that none of the widgets from that plugin are used on the product page? Also, do you see the pencil icon in the right sidebar? Are there any other custom page builder elements active on that page?
that plugin just adds some custom fields to the product and is compatible with wpml, I am getting this issue on pages too, where this plugin is not active.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Madrid (GMT+02:00)
Vielen Dank!
Die Übersetzungen wurden korrekt erstellt und sind auch im Backend in den jeweiligen übersetzen IDs korrekt hinterlegt. Könnten Sie bitte mal bei CloudFlare ein "Purge Cache" durchführen?
Marcel is off for the next few days, so I'm taking this ticket. I've read through the issue and made some tests, which are recorded here:
hidden link
As you can see, there are no blank pages. If you are getting another result, it's very likely that it's a caching issue. Make sure to empty all caches and check again.
This is not related to the initial issue, but I checked the product you sent, and it seems there's a "too many redirects" with it. Please make sure to have a full website backup and follow the steps here:
1. Make a small change to the original product and save. You can make a small change to a text, for example;
2. Empty all you website's caches;
3. Complete all translations;
4. Empty all caches again;
For future translations, always make sure to empty all caches before translating and after translating your content. Let me know if it works this way.
Thanks for sharing. I investigated again, and found a more consistent way to solve the issue. Based on what I've tested, it seems that the cache was interfering on how information was being dealt by WPML.
In this case, it's necessary to follow these steps for new translations and for existing ones that have the problem:
1. Make a small change on the original page and save;
2. Purge the cache. Do this every time after creating new content or editing existing one;
3. Open the translation editor and complete the translation;
4. Purge the cache. Do this every time after saving/editing a translation;
