Problem: If you're experiencing a fatal error when using PHP 8 with the WPML Multilingual & Multicurrency for WooCommerce plugin, and the error disappears when the plugin is deactivated or when using PHP 7.4, the issue might be related to a specific string translation. Solution: We recommend the following steps to resolve this issue: 1. Navigate to WPML -> Strings Translation. 2. Search for "All %s" under the "woocommerce" domain with "Exact match" checked. 3. Edit the German translation to include an "s" after "Alle %". 4. Press Enter to save the change. This adjustment should resolve the fatal error. Please check your site to confirm that the problem is solved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: The client noticed that some links on their multilingual website still pointed to the old URL after a site migration. This issue was not consistent across all pages. Solution: First, we recommended that the client back up the site and update all Elementor plugins to the latest version to ensure compatibility and functionality. After updating, we provided a Custom XML configuration to help correctly translate the links within Elementor widgets. The client should add the following XML configuration to their WPML settings:
If this solution does not resolve the issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Проблема: Клиенту требуется синхронизация категорий товаров между оригиналом и всеми переводами для использования в cron. Решение: Мы рекомендуем разработать собственное решение для программной синхронизации категорий, так как WPML / WooCommerce Multilingual не предоставляют прямого API для этого. Вы можете изучить внутреннюю логику плагина WPML, в частности код, отвечающий за синхронизацию категорий, чтобы разработать собственное решение. Однако, вмешательство во внутренние классы WPML не рекомендуется из-за возможных изменений в структуре кода в будущих версиях.
Если данное решение окажется неактуальным или не подходит под ваш случай, мы настоятельно рекомендуем открыть новый тикет поддержки. Также рекомендуем проверить известные проблемы, убедиться в версии исправления и подтвердить, что у вас установлены последние версии тем и плагинов.
Problem: The client is attempting to use a custom translation service with WPML, but it does not appear in the Translation Services list. They have set
WPML_CUSTOM_TRANSLATION_SERVICE_URL
in wp-config.php to point to their custom Translation Proxy API, which implements the WPML Translation Proxy API (JSON:API). Despite this setup, the custom service is not visible under WPML → Translation Dashboard → Translation Services. The client also noted that the “Enable other translation services” button is not visible under WPML → Support → Troubleshooting, and they do not have a Preferred Translation Service set in their wpml.org account.
Solution: We informed the client that currently, there are no plans to make custom translation services available outside of the Partner program. As alternatives, we recommended considering the following options:
Translation Hub: A centralized interface for managing translations and translators.
Automatic Translation: Built-in machine translation with flexible pay-as-you-go options.
We also mentioned that we will soon announce the PTC (Private Translation Cloud) Partnership program for Agency accounts, which will provide benefits for those accounts regarding site translations.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
