Problem: After updating WordPress to version 6.7, WooCommerce switched to English despite having WPML activated. Disabling WPML shows WooCommerce in Spanish, indicating an issue with WPML compatibility with the new WordPress version. Solution: The issue is linked to the recent update to WordPress 6.7. We recommend temporarily reverting to the previous version of WordPress until a new version that resolves this issue is released. You can find more details about this known issue here: Missing Translations on Front End.
If this solution does not apply to your case, or if it seems outdated, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum.
Problem: You are experiencing an issue where many string translations have disappeared from your site. This problem occurred without any updates being made initially, but persisted even after updating and scanning for new translations. Solution: First, ensure that you update WooCommerce and WPML to the latest versions as a recent issue with WordPress 6.7 could be affecting your translations. You can learn more about this specific issue here: WPML Errata. Next, go to WPML > Theme and plugins localization and select the option to 'Automatically load the theme's .mo file using
load_textdomain
'. This adjustment has resolved the issue for other clients experiencing similar problems.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are experiencing an issue where translated strings only display when the 'Look for strings while pages are rendered' option is enabled, following a recent WordPress update. Solution: If this issue occurred after updating to WordPress 6.7, we recommend you check the following documentation on missing translations on the front end: https://wpml.org/errata/missing-translations-on-front-end/. Downgrading WordPress to the prior version might be an option as workaround. If this does not apply to your case, please contact us for further investigation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket for personalized assistance.
