Problem: When using WPML 4.8 together with a page builder (e.g., Elementor), attempting to open the Translation Editor may result in a PHP fatal error similar to:
PHP Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given
in .../sitepress-multilingual-cms/classes/media-translation/AddMediaDataToTranslationPackage.php:82
This occurs when the page includes an image that lacks metadata (i.e., no title, caption, description, or alt text). Solution: We published an errata for this issue. The issue was fixed in WPML 4.8.1, which can be downloaded at Plugins > Add new on the "Commercial" tab or from https://wpml.org/account/downloads/.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues where a WooCommerce product variation with a price set to zero is not translating correctly, and the variation price appears empty in the translated product, preventing it from being purchased. Solution: We recommend applying the workaround described in the WPML errata page. You can find the specific details on how to address this issue here: Translated Variations Appear Out of Stock When Price is Zero.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, please feel free to open a new support ticket with us for further assistance.
Problem: The client is experiencing issues with WPResidence search form fields not rendering properly when WPML is enabled. The fields reset after saving changes and reloading the page. Solution: We recommended checking the known issues for WPResidence on our site and trying the workaround provided at https://wpml.org/errata/wpresidence-no-results-found-in-advanced-search/. Additionally, we suggested the need for temporary access (WP-Admin and FTP) to a test site to examine the website closely and possibly make configuration changes. We emphasized the importance of having a backup before making any changes, recommending the UpdraftPlus plugin for backup needs, available at https://wordpress.org/plugins/updraftplus/.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if the problem persists. For further assistance, you can contact us through the WPML support forum.
Problem: You are setting up WPML on a new WordPress site and encounter a notice about the REST API being unreachable, followed by a setup halt at step 4 during AI translation. Additionally, you receive a REST API response indicating a 403 forbidden error. Solution: We recommend checking our errata page for known issues related to the REST API. Specifically, there might be a workaround that addresses the problem of non-authenticated requests being blocked, which could be causing the 403 error. Please visit the following link and follow the instructions provided: WPML REST API issue and workaround
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket for further assistance.
Se la soluzione proposta non risolve il problema o se le informazioni sembrano non aggiornate, ti invitiamo a verificare i problemi noti su https://wpml.org/known-issues/, a confermare che hai installato le ultime versioni dei temi e dei plugin e, se necessario, a aprire un nuovo ticket di supporto per assistenza aggiuntiva.
Problem: You are trying to translate WooCommerce cart and checkout blocks using WPML, but some strings are not fully translated. Solution: We are currently working on a permanent fix for this issue, which is in our development queue. Unfortunately, we cannot provide an estimated release date at this time. Please keep an eye on our announcements and the related known issue for updates. Meanwhile, we recommend using shortcodes instead of blocks for the Cart and Checkout pages. Here are the steps: 1. Edit the Cart and Checkout pages in WordPress. 2. Replace the WooCommerce blocks with the following shortcodes:
[woocommerce_cart]
[woocommerce_checkout]
3. Save the changes. 4. Go to WPML → String Translation. 5. Translate the necessary strings.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: You are receiving a message that your site doesn't meet WPML's minimum requirements, even though the REST API is enabled. Solution: This issue might be related to a known problem where WPML warns about the WordPress REST API if non-authenticated requests are blocked. We recommend trying the workaround provided in the WPML errata page. You can find the detailed steps and more information here: WPML Errata on REST API Warning.
If this solution does not apply to your case, or if it seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if you need further assistance. You can do so at WPML Support Forum.
