Problem: The client was unable to translate the headline 'KONTAKT' to 'CONTACT' on the English version of their page. Solution: We discovered that the issue was related to using outdated classic elements on the contact page, which might have caused compatibility issues. Here’s how we resolved it: 1. We retained the 'Kontakt' element but removed the HTML inside it from your Classic Custom Headline. 2. We replaced the Classic Gap with a new Gap. 3. We saved the changes. 4. We completed the translations.
If this solution does not resolve your issue, or if it seems outdated, we recommend checking the related known issues and verifying that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: If you're experiencing issues with your English contact page not displaying and only showing the Swedish version, it might be due to a missing plugin. Solution: We recommend installing the WPML Multilingual for CF7 plugin to ensure full compatibility between WPML and Contact Form 7. You can install this plugin by navigating to Plugins → Add New → Commercial tab in your WordPress dashboard. After installation, you can start translating your forms by following the steps outlined here: Using Contact Form 7 with WPML.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket for further assistance.
Problem: After updating the site, the contact form stopped working, and the English version of the contact page displayed Swedish content. Additionally, a 503 Service Unavailable error appeared, suggesting a server-related issue. Solution: First, we recommend checking if the contact form works when temporarily deactivating the WPML plugins. If the issue persists, it might be related to caching or a security plugin blocking the request. Furthermore, ensure you are using the WPML Multilingual for CF7 plugin to maintain compatibility between WPML and Contact Form 7. You can find more information and installation instructions here: Using Contact Form 7 with WPML. Always back up your database before making any changes.
If this solution does not resolve your issue or seems outdated, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket for further assistance at WPML support forum.
