Problem: The client needed guidance on how to translate a specific page and apply the same translation process to similar posts. Solution: We recommended following our detailed documentation on translating custom post types. You can find the guide here: Translating Custom Posts.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
Problem: The client was facing issues with a page not translating properly and taking a long time to complete the translation. Additionally, some listing posts using the Toolset plugin were not being translated, and there was uncertainty about the translation of meta descriptions and keywords.
Solution: We discovered that the translation issues were due to excessive metadata embedded within the text and headings of the page, likely originating from Figma. To resolve this, we recommend: 1. Switch to Text mode while editing the widget. 2. Remove all the embedded metadata from the text. 3. Switch back to normal mode and reinsert the content without any metadata. 4. Repeat this process for all text modules on the page. 5. Save the changes and attempt to translate the page again.
This should resolve the translation issues. If you're still experiencing problems or if this solution does not apply to your case, please check the related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If issues persist, we highly recommend opening a new support ticket for further assistance at WPML support forum.
