Problem: The client needed help translating the privacy statement documents for Complianz in different languages, specifically having issues with the page displaying correctly in Dutch. Solution: 1. We advised the client to refer to the previous support ticket where the steps to translate Complianz texts were outlined. 2. We provided a link to a detailed guide on how to handle translations for Complianz GDPR/CCPA Cookie Consent, which can be found here: https://wpml.org/plugin/complianz-gdpr-ccpa-cookie-consent/ 3. We requested a screenshot or a specific text piece to better locate the issue on the site. 4. We asked for administrative access to the site to ensure proper configuration and troubleshooting. 5. Once access was confirmed, we directed the client to translate the strings via WPML -> String Translation at this specific URL: https://belledejour.be/wp-admin/admin.php?page=wpml-string-translation%2Fmenu%2Fstring-translation.php&context=complianz-gdpr
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Please feel free to open a new support ticket for further assistance at WPML support forum.
