Problem: The client is experiencing issues with syncing additional features added by the B2BKing plugin between non-translated and translated versions of WooCommerce products. Solution: We recommend checking the known issue related to B2BKing and WPML here: https://wpml.org/errata/b2bking-product-category-restriction-not-copied-to-translations/. Additionally, the B2BKing plugin author provides documentation on how to properly translate B2BKing with WPML, which can be found here: https://woocommerce-b2b-plugin.com/docs/translate-b2bking-with-wpml/. If these resources do not address your specific issue, please provide more details about what you are trying to achieve, along with screenshots illustrating the issue. Also, refer to this guide to retrieve debug information from your site and share it with us for further assistance: http://wpml.org/faq/provide-debug-information-faster-support/.
Please note that the solution might be irrelevant due to being outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, we encourage you to open a new support ticket for personalized assistance at WPML support forum.
Problem: You are unsure whether to assign translation credits to a staging/dev site, concerned about whether these credits will be used as real credits. Solution: If you're experiencing this issue, we recommend selecting the option "Do not share credits" when you encounter the migration banner. This choice ensures that your staging or development site does not use the credits associated with your production site. For more details, you can visit our documentation on Using Advanced Translation Editor when you move or use a copy of your site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are experiencing a lost connection to our server on your staging/dev site and are unsure whether to pick shared credits or not assign credits to restore the connection. Solution: First, it's important to understand that assigning credits to a staging/dev site does not use them as real credits. These are only used for the purpose of maintaining the connection and functionality of the staging environment. To restore the connection: 1. Choose to assign shared credits to your staging/dev site. This will not impact your real credit balance. 2. If the issue persists, it might be due to other underlying problems unrelated to credit assignment.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem continues, please open a new support ticket at WPML support forum for further assistance.
