Problem: You are experiencing issues with variable products not displaying correctly in Arabic on your main website, even though they are translated using WPML. The same setup works correctly on your Iraq site. Solution: We recommend creating a new product and translating it to see if the variations display correctly. If they do, the problem might be due to database corruption unrelated to WPML, which you will need to investigate further. However, if the issue persists even with new products, this indicates a replicable issue that we can further investigate.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking for related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was unable to translate product attributes using WPML as the save icon kept loading indefinitely. Additionally, they needed guidance on translating WooCommerce emails and had issues with the contact forms.
Solution: For the attribute translation issue, we recommended checking the browser console for errors and disabling all plugins except WooCommerce, Elementor, WPML, and its addons to identify any conflicts. If the problem persisted, we suggested switching to a default theme like Twenty Twenty-One and reactivating plugins one by one to pinpoint the issue.
To resolve the attribute loading issue, we set the translation preference for product attributes to "Translatable" in WPML > Settings > Taxonomies Translation, corrected the translation preference for the "product_type" taxonomy in WooCommerce > WooCommerce Multilingual > Troubleshooting, and refreshed each attribute in Products > Attributes.
For translating WooCommerce emails, we advised checking the email templates and filling out the necessary fields, then following the guide on how to translate WooCommerce emails.
If these solutions do not resolve your issues or if they seem outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
