Problem: The client is using 'Checkout Plugins - Stripe for WooCommerce' to add payment methods to their WooCommerce store and is facing issues translating the Order button label from Italian to English. Despite translating all necessary strings in WPML's String Translation, the translations do not appear on the Cart Page in English. Solution: 1) Ensure that the strings are assigned to the correct source language. For guidance, visit https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/. 2) Delete the string from WPML String Translation, then register and translate them again. To do this, go to WPML > String Translation and enable the option to 'Register strings while page is rendered'. Refresh the frontend page where the strings appear to register the strings again. 3) If the issue persists, it might be due to the plugin 'Checkout Plugins - Stripe for WooCommerce' not fully supporting translations or due to recent changes in how WordPress handles text domains. Enable WP DEBUG to check for errors related to text domain loading, following the guide at https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/. 4) If none of the above solutions work, consider switching to alternative plugins like 'Payment Plugins for PayPal WooCommerce' or 'Payment Plugins for Stripe WooCommerce', which are confirmed to be fully translatable.
If these steps do not resolve your issue, or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: You are trying to translate the Venue Country for The Events Calendar on your site but it appears only in English. Solution: This issue might be related to a known problem which you can check here. We recommend trying the workaround mentioned there. Additionally, consider updating WPML to the beta version 4.7 after creating a backup. To do this, go to Plugins > Add New > Commercial and switch the channel from Production to Beta.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: The client needed to translate the texts of 'PayLater', 'Pay with Google Pay', and 'Pay with ApplePay' buttons from Italian to English, as well as PayPal PayLater messaging, but was unable to find the strings using the usual WPML String Translation method.
Solution: First, we recommended the following steps: 1. Go to WPML → String Translation. 2. Enable the option "Look for strings while pages are rendered". 3. Navigate to the page where untranslated strings are displayed. 4. Return to WPML → String Translation and check if the string has been registered. 5. Translate the string.
Next, we inquired if the client was using a dedicated plugin for those buttons and suggested updating the WPML plugin and add-ons to the latest version for bug fixes and improvements. We provided instructions for updating WPML and recommended backing up the database before proceeding: http://wpml.org/faq/install-wpml/
If the problem persisted after updating, we requested temporary access to the client's site to troubleshoot the issue further.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If this is so, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket: https://wpml.org/forums/forum/english-support/
