Problem: The client is experiencing issues with redirecting users to the appropriate language version of their site based on geographic location using WPML. They have set up a custom language for the US and want users from the US and Germany to be redirected to specific URLs when visiting their site. Solution: We explained that WPML's redirection feature does not support geolocation-based redirection. It operates based on the browser's language settings. Therefore, users will be redirected according to the default language set in their browser, not their geographic location. For implementing redirection based on browser language, we recommend following the documentation provided here: Automatic Redirect Based on Browser Language.
If this solution does not align with your needs, or if it seems outdated or irrelevant to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can visit our support forum at WPML Support Forum.
Problem: You are trying to change the default language code from 'en' to 'us' in WPML, but the documentation does not provide information on how to do this. Solution: Firstly, it's important to note that you cannot change an existing language code directly. However, you can assign or change the language code to existing content by following the instructions here: https://wpml.org/faq/how-can-i-assign-or-change-language-code-to-existing-content/ After addressing the above, you can change the default language by: 1. Navigating to WPML > Languages > Site Languages. 2. Clicking on the "Change Default Language" button and switching to the desired language. 3. Going to WP > Settings > Permalinks and resaving the permalinks.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
