Problem: The client is trying to copy an existing product, modify it, schedule it, and then change the content of the translation as well. However, the secondary language product remains a draft instead of being scheduled to the same time as the original language. Solution: We recommend the following steps to ensure both the original and translated products are scheduled correctly: 1. Make a copy of the product. 2. Edit and publish the original language copied product. 3. Schedule the publication date for the original language copied product. Note that the product will not be visible yet since it's scheduled. 4. Edit and save the translation of the copied product. This should keep the same publication date as the original language copied product. We have tested this workflow successfully. If you're experiencing this issue, we suggest trying these steps.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: The client needed to translate the default value of a hidden text field in an Elementor sign-up form but couldn't find relevant documentation. Solution: We recommended following the steps outlined in a specific WPML forum thread which discusses similar issues with Elementor forms. You can find the thread here: https://wpml.org/forums/topic/elementor-form-not-translated/#post-15079461. If the problem persists, we advised the client to provide temporary access to their site for further investigation. We also emphasized the importance of backing up the database and website before making any changes.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue remains unresolved, please open a new support ticket at WPML support forum.
Problem: You are trying to set the order of product attributes on WooCommerce product pages to match the original language, but the order is reversed on translated pages. Solution: We recommend that you go to the WooCommerce backend under Products → Attributes. Here, you can drag and drop to set the correct order of attributes in the default language. After adjusting the order, please check if the translated product pages now reflect the correct order.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
