gianpieroD

Problem:
The client was experiencing a fatal error when trying to install WPML String Translation on their WordPress site. The error message indicated an undefined method call to

WP_Textdomain_Registry::reset()

.

Solution:
We recommended that the client should upgrade the WPML String Translation plugin to version 3.2.3 or greater, as this version is required for WordPress version 6.1 or higher. Before upgrading, it is crucial to perform a full site backup. After the backup, the client should update the plugin and check if the issue persists. For more details on the upgrade process and the importance of compatibility with WordPress 6.1, the client can refer to our documentation:

• WPML 4.5.12 updates for WordPress 6.1

If this solution does not resolve the issue, we encourage the client to open a new support ticket with us for further assistance.