Problem: If you're experiencing issues where your product translations remain in progress even after completion and the translated product has a different layout than the original, it might be due to a plugin conflict. Solution: We recommend deactivating the CMS Masters Importer plugin to resolve these issues. This plugin, often used for importing demo content, can interfere with the translation process. If you need to use this plugin for importing content, you can activate it temporarily as needed. For further details, you can refer to a similar case discussed here.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to translate a product page using WPML and Elementor, but after translating, the 'Description' section is overwritten by the original Greek language instead of retaining the English translation. Solution: 1. Ensure you perform a full backup of your site. 2. Update all WPML and Elementor plugins to their latest versions. 3. Go to the primary language version of the product and resave it. 4. Retranslate the product to English. If the issue persists after following these steps, it might be due to an outdated solution or a different underlying problem. We recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket at WPML support forum for further assistance.
