Problem: The client has created an ACF Options page with a field group intended for use across all language versions without translation. However, the
get_field()
function returns null for all languages except the default one, even after setting the field to 'Don't translate' and disabling the ACFML plugin. Solution: We have acknowledged this issue and escalated it to our second-tier team for further investigation and resolution. The feature request concerning non-translatable ACF Options pages is under review, and the client's ticket has been linked for tracking purposes. We will update the client as soon as there is any progress.
If this solution becomes outdated or does not apply to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
