Problem: The client was experiencing an issue where the language switcher in the header was not responsive on mobile devices, but only from the home page. The problem was consistent across all four languages.
Solution: We identified that the section following the language switcher had a higher z-index, causing the language switcher to fall behind it and become unclickable on mobile devices. To fix this, we advised the client to: 1. Access the Header template in the Elementor editor. 2. Assign a
z-index
value of '1' to the section containing the language switcher shortcode. Additionally, we provided the following CSS to apply:
If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly suggest checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you need further assistance, please visit our support forum.
Problem: The client was experiencing an issue where the blog page would not open when switching from the default language English to any other language. The page was showing an "ERR_TOO_MANY_REDIRECTS" error. Solution: We found that the issue was due to nested redirection rules set within the "Yoast SEO Plugin" for the other language version of the Blog page. We recommended the client to: 1. Navigate to Yoast SEO > Redirects in the WordPress backend. 2. Remove any redirection rules that have been set for the 'Blog' page. This should resolve the issue with the blog page not opening in other languages.
If this solution does not apply to your case, or if it seems outdated, we encourage you to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.
