Problem: The client is experiencing an issue where the English version of the homepage is displayed instead of the Dutch version, despite having translations available for Dutch and French. Solution: We recommend checking and adjusting the settings in WPML > Settings > Custom Field Translation and WPML > Settings > Custom Term Meta Translation. Here are the steps you should follow: 1. If a field needs to be copied to the translation and you use the WPML Translation Editor, set the field to "Copy". 2. If a field needs to be copied to the translation and you use the WordPress Editor, set the field to "Copy once". 3. If the field should appear on the WPML Translation Editor, set it to "Translate". It's important to avoid using "Translate" for fields that should not be translated and ensure not to "Copy" fields that should be ignored. Although the exact field causing the issue is not identified, it is likely related to a field incorrectly set to "Copy" which should have been set to "Ignored".
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
