Problem: The client is unable to translate extended profile fields in BuddyPress. Solution: We recommend applying the solution provided in the WPML errata page for the issue where BuddyPress profile fields are not being translated on the frontend. You can find the solution here: https://wpml.org/errata/buddypress-profile-fields-are-not-being-translated-on-the-frontend/. After applying the solution, you should be able to find the string under the domain 'BuddyPress Profile Fields'.
If this solution does not apply to your case because it might be outdated or not relevant to your specific situation, we highly recommend checking the related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still encounter issues, please do not hesitate to open a new support ticket with us.
Problem: The client wanted to know if it's possible to automatically translate BuddyPress messages between users, specifically using Youzify as the core system and Better Messages for messaging. The client was informed that Better Messages does not use post types and stores messages in tables with a 'bm_' prefix.
Solution: 1. We confirmed that automatic translation of user messages in BuddyPress is not currently possible. For more information, please refer to the BuddyPress Multilingual documentation. 2. We installed WPML and String Translation plugins on the client's site but did not configure them, awaiting the client's preferred languages and settings. 3. We advised the client that Youzify and Better Messages plugins are not on our compatibility list and recommended contacting the plugin authors to request a compatibility update. Developers can find useful information on making their plugins compatible with WPML at this link and this link. 4. We suggested that the client's theme/plugin provider join WPML’s Go Global program for assistance in making their code multilingual ready. More details can be found at Go Global program. 5. We explained that if the messages are custom post types or standard WordPress comments, different approaches are needed. For custom post types, see Translating Custom Posts documentation. For standard WP comments, refer to this forum thread. 6. We concluded that the translation of these messages would require custom work and is out of the scope of our support forum. We recommended contacting the plugin authors for a proper solution.
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If this is the situation, we highly recommend checking related known issues at WPML known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket. For further assistance, you can also visit our support forum.
