Problem: The client was experiencing an issue where the product title 'TETRA S 20 9 3-G' was not maintaining its uppercase format in automatic translations, resulting in 'TETRA s 20 9 3-g' in some languages. Solution: We resolved the issue for future translation jobs, ensuring that the original casing of product titles is maintained in translations. If you're experiencing this issue, we recommend retranslating the affected product to confirm that the case from the primary language is maintained through to the target translation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client was experiencing an 'Illegal offset type in isset or empty' error when saving a WooCommerce product in a non-primary language after updating to version 4.7.6 of a plugin. Solution: We recommended updating WooCommerce Multilingual to the latest version to resolve the issue. Here are the steps we suggested: 1. Go to Plugins → Add New Plugin. 2. Click on the Commercial tab. 3. Click the "Check for updates" button. https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png We also advised creating a backup before updating as a precaution.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
Problem: You are trying to translate a product category from English to Portuguese using WPML and DeepL. You encountered issues where specific words were not translated, phrases were duplicated, and updates to translations did not reflect changes. Solution: 1. The issue with the word 'reduced' not translating and the duplication of 'Os nossos' is due to a specific glossary combination issue with DeepL. This is a known issue and is currently being addressed by our development team. 2. We have made adjustments to how the glossary functions by removing the type of glossary, which should resolve the problem. Please check if the translation issues are resolved now.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
Problem: The client reported that the word 'reduced' still displays in Portuguese on their product category page, even after updating the glossary and re-translating. Additionally, previously translated content does not update when re-sent for translation. Solution: If you're experiencing similar issues, we recommend you try the following steps: 1. Navigate to WPML > Settings and uncheck the option "Don't show translated taxonomies in Translation Editor". 2. Go to WPML > Translation Management, send the post with taxonomy for translation, and choose to overwrite the existing translation.
This solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
