Problem: You are unable to process a payment for WPML's automatic translations because the 'Pay Now' button in the Translation Dashboard is not working, even after updating your credit card information. Solution: We recommend checking your email inbox for any messages from 'Stripe' or 'Onthegosystems' as we have initiated the charge for the due amount. You should find a payment link in one of these emails to proceed with the payment. If you cannot find the email or the link does not resolve the issue, please visit our support forum and open a new ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are translating a post scheduled to publish in the future and have selected 'Copy publishing date to translations' in the settings. However, after reviewing the translation, the only option appears to be to publish the translation immediately, and you are concerned it won't respect the original scheduled date. Solution: Even if you publish a translation of a scheduled post, it will not be published immediately but will instead be scheduled just like the original post. For more details and updates on this issue, we recommend checking the errata page on problems reviewing translations of scheduled posts.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
Problem: You are trying to automatically translate articles into Arabic, but the translation process gets stuck, showing continuous spinning arrows, while translations for other languages complete successfully. Solution: First, ensure that Arabic is correctly mapped for automatic translation by checking the WPML > Languages > Edit Languages section. Also, verify the settings in WPML > Translation Management > Tools at the bottom section for language mapping details. If everything appears correct and the issue persists, it might be a temporary glitch or a more complex issue requiring further investigation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your specific case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
