Problem: The client needed assistance with translating the category description text that appears at the top of a category page. Solution: We provided two methods to translate the category description: 1. To use the WPML Translation Editor: - Navigate to WPML > Settings > Translation Editor and enable the option "Only show taxonomy terms that haven't been translated yet". 2. To translate the category info manually: - Go to WPML > Taxonomy Translation, select Categories, and translate the term. - Alternatively, go to Posts > Categories, edit the term in the English language, and then edit the translation term manually. We also referred to the documentation on translating post categories and custom taxonomies: https://wpml.org/documentation/getting-started-guide/translating-post-categories-and-custom-taxonomies/#other-taxonomy-translation-methods
Please note that the solution provided might be irrelevant due to being outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If necessary, please open a new support ticket for further assistance.
Problem: The client's menus were translated correctly in the WPML settings but were only displaying in English on the front end of the blog. Solution: We found that the issue was related to the
cache_results
setting within the
wp_nav_menu
function, which was set to true. This setting, when enabled, causes WordPress to store query results in a cache, leading to the problem experienced. By setting
cache_results
to 'false' and resynchronizing the menu items, we resolved the issue.
If you're experiencing a similar issue, we recommend checking the
cache_results
setting in your
wp_nav_menu
function and setting it to 'false'. Then, resynchronize your menu items.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the problem persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.
Problem: The client is experiencing an issue with duplicate pages for the same translated tag on their multilingual website. Solution: If you're encountering duplicate tag pages on your multilingual site, you can delete them with the following steps: 1. Ensure you have a full backup of your website. 2. Navigate to Posts > Tags. 3. Change the admin language to the language of the duplicate tags (Spanish in this case) using the language switcher in the top admin bar. 4. Select the duplicate tags and delete them.
